I just placed an order online and the amount got deducted but i did not get a confirmation email
Simply email us with your contact information, delivery address and the products you ordered. We will check the system and manually send your invoice and any other information you need.
Order changed/stock was available and now is not
We apologize if you have placed an order, received confirmation and then received a call or email a day or two later to say the product is no longer available. Since the start of the pandemic, some of our suppliers at times have struggled to get ...
How do I order?
There are several ways to order: Find the products you want on the website and complete the online checkout. The site will work out the delivery price and the order will be dispatched right away. If you have a large list of equipment or prefer a ...
How to track an order?
We send tracking numbers as soon as we recieve them from our suppliers! Once you receive your tracking number, use Track My Order at the top of any page You can also submit your order number and email in our chat and you will receive an automatic ...
Can I get a copy of my invoice for a marketplace order?
Please send an email to firstname.lastname@example.org with your request Orders received on marketplaces such as eBay, Amazon, Kogan, Catch, MyDeal & Trademe do not send payment for your order immediately. In fact after you pay for your order, it ...
What country are you in?
Restaurant Equipment Online is Australian based. As an online business we have chosen to invest in our digital presence instead of a physical showroom, so we can reach more customers across the country. Our head office is located in Melbourne All of ...