Related Articles
How to track an order?
We send tracking numbers as soon as we recieve them from our suppliers! Once you receive your tracking number, use Track My Order at the top of any page You can also submit your order number and email in our chat and you will receive an automatic ...
Order changed/stock was available and now is not
We apologize if you have placed an order, received confirmation and then received a call or email a day or two later to say the product is no longer available. Since the start of the pandemic, some of our suppliers at times have struggled to get ...
Can I get a copy of my invoice for a marketplace order?
Please send an email to support@restaurantequipmnet.com.au with your request Orders received on marketplaces such as eBay, Amazon, Kogan, Catch, MyDeal & Trademe do not send payment for your order immediately. In fact after you pay for your order, it ...
I just placed an order online and the amount got deducted but i did not get a confirmation email
Simply email us with your contact information, delivery address and the products you ordered. We will check the system and manually send your invoice and any other information you need.
I ordered an Upright Fridge thinking it was a freezer, am I able to exchange it?
As long as the item is unused and in all original packaging, it can generally be exchanged within 30 days of your order for the following brands: Polar Refrigeration Apuro Caterlite Vogue Unfortunately all other brands will charge 10% - 30% ...